COMMITMENT TO QUALITY CARE AND SUPPORT

What we do

  • Committed and passionate about doing anything they can in their work to make people who need care and support’s lives easier.
  • Contribute to delivering person centred care, putting the person supported or customer or at the heart of everything they do and helping them when they need it.
  • Give people who need care and support their full attention.
  • Authentically warm, kind, empathetic, reliable and compassionate in their actions.
  • Professional and act with integrity at all times.
  • Flexible and proactive – responding calmly to what goes on during the day.
  • Have clear boundaries with customers and people who need care and support and follow procedures and guidelines in their work.
  • Prepared to take positive risks, clearly explaining the consequences of risks to others.
  • Take personal responsibility for ensuring they contribute to the provision of
    excellent, safe, high quality care and support to others.